Villa Vakantiewoningen BV - General terms and conditions for our guests
Accommodation: the Accommodation, holiday house as described in the Booking form. Hereinafter referred to as Accommodation.
Manager: the person who takes care of the services on site such as the key exchange, cleaning, maintenance and who receives the payments which must be made on site by Tenant according to the Booking.
Tenant: the person named in the Booking form who instructs Villa Vakantiewoningen B.V., directly or through Third Parties, to advise and mediate in the conclusion of a Contract to rent (holiday) Accommodation between Tenant and Owner.
Rent: the total rent as stated in the Booking form.
Booking: the Booking of a holiday accommodation, as set out in the Booking form.
Booking form: the contract between Tenant and Owner.
Owner: the Landlord or Owner, Accommodation provider, or other(s) in the field of Travel, with whom Tenant enters into an Agreement and who, with due observance of the applicable conditions, is solely responsible for the performance of the service.
Villa Vakantiewoningen BV: the private company that advises, mediates and informs about the conclusion of an Agreement between Owner and Tenant in relation to one or more Accommodations. Hereinafter referred to as Villa.nl.
2. Realization of the Booking Agreement
2.1 Booking - As soon as Tenant makes a Booking - whether via the internet, in writing, by telephone, by e-mail or in person with the Letter - an agreement is formed to which these general Booking conditions apply.
2.2 Booking request - By placing a reservation request, Tenant instructs Villa.nl to reserve the Accommodation with Owner, whereby Tenant is thereafter bound to pay the charges, as listed on the website.
2.3 Confirmation of Booking and realization of the agreement - As a rule, Villa.nl will confirm the Booking to Tenant within 24 hours after placing it. This confirmation then serves as proof of the conclusion of the agreement between the Renter and the Owner for the period stated in the reservation confirmation. The tenant can have any errors in this repaired by Villa.nl free of charge by Villa.nl, in the absence of which the confirmation of the Booking is considered evidence of the existence and contents of the Agreement. This is subject to the resolutive condition that Villa.nl indicates within two working days after the Agreement is concluded - for whatever reason - that renting in the relevant period is not possible.
2.4 The selection of houses - Villa.nl's offer and the information on its website has been carefully compiled. Despite regular checks, the description (or photo) may differ from the actual situation. This may occur with renovations (kitchen, bathroom) or replacement of furniture. Villa.nl is not liable for this, but will keep you informed of changes.
2.5 You and your guests - The Tenant, also principal Guest, is responsible for the rest of the Travel Group, and the correct number of people listed and their respective ages. This means that Tenant must ensure that he/she and the Travel Group fulfil the contractual obligations and behave like good family men. At most properties, groups under the age of 30 are only allowed if Tenant has contacted Villa.nl about this at the time of making the booking and has received written permission.
2.6 Errors - Villa.nl shall not be bound by any clearly recognizable mistake or error, such as Sum errors (e.g. because of printing or calculation errors) or errors in the location of a property on the website. If you want to be sure about the exact location of a property, you can request it from Villa.nl
2.7 Subletting - It is not allowed to sublet or offer the Accommodations published by Villa.nl at one's own Sum.
2.8 Disabled – People with reduced mobility - Within our selection there are several villas where there are minimal to no steps and/or stairs and the pool is accessible by a paved path. A number of Landlords are also willing to adapt any obstacles for you (e.g. install a plank over some steps). If you, or any of your guests, are any less able bodied, we can advise you. Only when Villa.nl confirms in writing (e-mail, whatsapp, sms) that the villa booked by you is suitable for your situation, clearly describing your request and confirming that Villa.nl thinks the villa in question suits you and your wishes perfectly, the advice is valid.
2.9 Special requests - If you have any special requirements, please let us know. We will do our utmost to meet your wishes. However, we cannot guarantee that all your wishes can be realised. If we confirm your special wish in writing (via e-mail, WhatsApp or text message), it is valid and we will do our best to fulfil it. In some cases, we may not be able to fulfil your special wish ourselves, such as when it comes to organising a wedding. In that case, however, we can put you in touch with local companies that can help. The implementation of the special wish is then your own responsibility and Villa.nl cannot be held responsible for it.
3. The Travel Sum
3.1 Payment - The full Travel Sum shall be paid by Tenant in Euro, unless specifically stated otherwise. The date of payment is the date on which the payment is received on the bank account of Villa.nl. When paying in other currencies, Tenant must consider any Sum differences due to the current exchange rate.
3.2 Payment terms - The down payment is at least 35% of the Travel Sum and is indicated in the Booking procedure for each Accommodation. The down payment is due immediately upon receipt of the Booking confirmation. The Booking is only final once the down payment has been received by Villa.nl on its bank account.
The payment of the remaining amount must be received by Villa.nl at least 8 weeks before the arrival date. For Bookings made less than 8 weeks before the arrival date, the entire Travel Sum must be paid immediately.
3.3 Payment after due date - If no down payment and/or final account has been received by the agreed due date, Villa.nl is entitled to cancel the Travel agreement. Villa.nl is entitled to charge the cancellation costs to Tenant. After cancellation of the Travel agreement the Accommodation can be booked for other Tenants and Villa.nl can no longer guarantee the availability of the Villa to the Renter.
3.4 Additional costs - Additional costs may be due, such as for bed linen, (final) cleaning or other mandatory or optional choices. The method of payment of the additional costs is shown in the booking procedure.
3.5 Booking fees - Villa.nl charges an amount per Booking to cover administrative costs. This amount is mentioned in the Booking.
3.6 Travel papers - Upon receipt of all Travel funds and the security deposit, Villa.nl will send Tenant details regarding their arrival at the property.
3.7 Insurance - The rental Sum does not include insurance. Villa.nl advises Tenant to get a travel and cancellation insurance for all guests.
3.8 Third Party Liability Insurance - Tenant is obliged to be in possession of a valid Third-Party Liability Insurance no later than the start of his/her stay. In case of accidents in and around the vacation villa, Tenant is liable.
4. Changing and cancelling
4.1. Modifications by Villa.nl - Villa.nl may make minor changes to the Booking Agreement, but will inform Tenant accordingly. In the event of a more substantial change, Villa.nl will first ask Tenant whether he/she accepts this or wishes to cancel the Booking. In that case the Tenant will be refunded the Rental sum immediately, but will not be entitled to any compensation for costs or damage. In such a case Villa.nl will do everything in its power to offer Tenant an alternative for the same period that is as equivalent as possible. If Tenant accepts the offered alternative, a new Booking will be concluded.
4.2 Cancellation by Villa.nl - Villa.nl will always do its utmost to ensure that your Booking is problem-free. It is (fortunately) extremely rare that Villa.nl has to cancel a Booking. Should this happen, the following rules apply:
I. - Within 2 working days after the booking date: In incidental cases Villa.nl may unfortunately have to cancel the definitive Booking on the second working day after booking. In this case the (down) payment will be refunded directly to the Tenant. In such a case Villa.nl will make every effort to offer the Tenant an alternative for the same period that is as similar as possible. If Tenant accepts the offered alternative, a new contract will be made.
II.- From 2 working days fter the Booking date until 42 days before arrival: in very rare cases Villa.nl may be unable to make the Accommodation available as a result of the sale of the Accommodation or other circumstances which cannot be attributed to it. Villa.nl is then entitled to dissolve the Contract. In that case the tenant shall immediately be refunded any monies already paid by it, but it shall not be entitled to any compensation for costs or damage. In such a case Villa.nl shall make every effort to offer the Tenant an alternative for the same period that is as equivalent as possible. If Tenant accepts the offered alternative, a new contract will be concluded.
III – From 42 days before arrival equivalent via Villa.nl: in the unimaginable situation that Villa.nl cannot make the Accommodation available as a result of sale or other circumstances that cannot be attributed to it, Villa.nl shall be entitled to cancel the Contract and shall immediately refund the Rental Fee to the Tenant. Villa.nl is bound to make an effort to offer Tenant as equal an alternative as possible for the same period within one week after announcement of the cancellation. If the alternative is more expensive, Villa.nl is obliged to reimburse the additional cost up to a maximum of 20% of the initial Rent, excluding additional costs. If the difference exceeds 20% Tenant will have to pay the difference if he accepts the alternative and a new contract will be made.
IV- From 42 days before arrival alternative via a colleague company: If Villa.nl cannot find an alternative in its own selection within a week, Villa.nl will search with fellow companies. Tenant is advised to do this himself as well. Within two weeks after notice of Cancellation Villa.nl must offer an alternative. If an Accommodation is found with a fellow company, by Villa.nl or Tenant, and accepted by Tenant, the compensation rule as mentioned in 4.2 III applies.
To be eligible for compensation if Tenant books a Accommodation with another company, this new booking must meet the following conditions:
a. The reservation is in the name of Renter
b. The reservation is made with an official company that rents vacation homes.
c. It concerns a vacation home in France.
d. It concerns the same period.
e. The number of Co-travelers is shown and is equal or inferior to the number in the initial canceled booking.
If the rent of this new booking, excluding the additional costs, is higher than the rent in the booking canceled by Villa.nl, Villa.nl will reimburse up to a maximum of 20% of the initial rent canceled by Villa.nl, excluding the additional costs. The Contract that Tenant concludes with the fellow company is subject to the rights and obligations of the fellow company. After Villa.nl has fulfilled its obligations (repayment of the Rental Fee possibly increased by up to 20% of the Rental Fee excluding additional costs), all Tenant's rights towards Villa.nl cease to apply.
V - No Equivalent: If two weeks after the cancellation has been announced by Villa.nl Tenant has not made a reservation for a comparable Accommodation with Villa.nl or a colleague company, the compensation rule will no longer apply. Villa.nl will have refunded the total Travel Sum to Tenant and Tenant's rights against Villa.nl will then be forfeited.
4.3 Switching Accommodation during stay -
In case a substantial part of the stay is not or no longer possible due to problems with the Accommodation, Villa.nl will look for an equivalent alternative for the Tenant within its own selection and, if necessary, with fellow companies. In doing so, Villa.nl will try to take into account as much as possible the location, class, the composition of the travel group, and the facilities of the Accommodation.
I - Alternative via Villa.nl - If Tenant accepts the offered alternative and it is cheaper, then Tenant is entitled to a discount. If the alternative found is more expensive then Villa.nl is obliged to reimburse the additional price up to a maximum of 20% of the initial rent, excluding additional costs.
II - No alternative through Villa.nl
If Villa.nl cannot offer an alternative, Villa.nl will inform the Tenant without delay.
-If Tenant decides to stay in the Accommodation, Tenant shall be entitled to compensation. Villa.nl will negotiate this compensation with Landlord.
-If Tenant decides to leave the Accommodation he must inform Villa.nl before leaving.
Villa.nl will then pay Tenant the nights not stayed and the compensation as agreed with Landlord.
III. - Alternative found by Tenant
Tenant may also look for alternatives himself, these alternatives are not limited to a Holiday Home. If Tenant finds an alternative himself and wants to leave the Accommodation, he must inform Villa.nl.
- The travel sum is equal or inferior: If the travel sum for the alternative is equal or inferior to the rent for the nights not enjoyed excluding additional costs, Villa.nl will pay the nights not enjoyed plus the compensation agreed with the Landlord to Tenant.
- The travel sum for the alternative is higher than the rental sum of the nights not enjoyed excluding the additional costs. In this case, Villa.nl will apply the arrangement most favorable to Tenant. This means the refund of the nights not enjoyed plus the compensation or, the refund of the nights not enjoyed increased by up to 20% of the remaining Rent excluding additional costs. In the latter case, the Renter must submit his new reservation to Villa nl.
4.4 Cancellation by Tenant
Free of charge within 48 hours - Tenant can cancel or change his Booking, in writing, without charges, at the latest within two working days after making the Booking. This is under the condition that the stay is at least 60 days or longer from the arrival date. Up from 48 hours after the Booking has been made, the following costs are applicable.
a. In case of cancellation by Tenant till 60 days or more before the start of the stay: the down payment of 35% of the Travel Sum will remain in the possession of Villa.nl.
b. In the event of cancellation within a period of 60 days before the start of the rental period, Tenant will owe Villa.nl the full amount.
4.5 Modifications by Tenant - If Tenant wishes to change the rental period or other essentials of the Agreement, explicit permission of Villa.nl is required. If permission is not granted by Villa.nl and Tenant wishes to cancel the Agreement, the above-mentioned conditions regarding cancellation shall also apply. The cancellation or modification of the Agreement by Tenant also counts as cancellation or modification for Fellow Traveller(s).
4.6 Termination of stay for behavioral reasons - Villa.nl can terminate the rental agreement without observing any notice period if Tenant, despite warning, continues to disturb the stay or behaves in such a way contrary to the Travel agreement that immediate termination of the Travel agreement is justified. Such is the case, for example, if other people are put in danger, there is a serious nuisance (to the Property and/or the surrounding area), or when Tenant's party consists of persons under 30 years of age and Tenant has not received prior permission from Villa.nl. In such situations, the Travel Fee will be forfeited immediately, and the Guest will be liable for any damage directly resulting from his/her behaviour.
5. Security Deposit - Owners of the Accommodations for which Villa.nl acts as an intermediary require Tenant to pay a Security Deposit. This serves as security for any damage or extra costs caused by Tenant (e.g. costs for breakage, damage, extra cleaning- or energy costs, staying with more than the permitted number of people, serious noise nuisance, etc.). The amount of the deposit is stated on the Booking Confirmation. Villa.nl has no authority over the security deposit.
Payment of the Security Deposit
A. Cash on arrival - Only a few accommodations demand that the deposit is paid in cash on arrival. It will be refunded on departure after deduction of any additional costs and/or damage caused by Tenant. If the deposit is not paid back in cash at departure, the deposit will be refunded by bank transfer.
B. Via bank transfer to Villa.nl. This is generally applied - The payment of the deposit is to be effected with the final payment.
Refund of the Security Deposit with deduction of possible expenses - Villa.nl is obliged to make the deposit available to Owner on his first request. After the rental period the deposit can only be repaid with the consent of the Owner. Owner’s permission must be given at the very latest within14 days after the end of the rental period, failing which Villa.nl may return the deposit to Tenant on its own authority. Upon departure, Tenant must arrange for a check-out in the presence of Owner or Manager. If Tenant departs early or on another day, Tenant is advised to coordinate the check-out with Owner or Manager. If there is damage or breakage, Tenant must report this to Owner or Manager upon departure. If Owner does not give Villa.nl permission to pay back the security deposit, Villa.nl will inform Tenant immediately. For substantive questions about settling the deposit, Tenant can contact Villa.nl.
6.1. Arrival - The key collection does not always necessarily happen at the Accommodation itself but can take place at the address mentioned on the Travel document. Especially during high season, it may happen that the key is handed over to Renter at a specified location.
6.2. Check-in - Generally, check-in takes place between 16:00 and 18:00 The exact timeframe is indicated in the Travel papers. It is Tenant's responsibility to make every effort to arrive at the date and time stated in the Travel agreement. Tenant should himself make every effort to arrive within the mentioned timeframe (and date). Tenant should himself make every effort to arrive within the mentioned timeframe (and date). If Tenant arrives outside the stipulated timeframe (before, or after), Manager may charge a surcharge.
6.3 Delay or early departure - If Tenant cannot occupy the Accommodation as agreed at the time of Booking (e.g. due to very heavy road traffic or for personal reasons) and there are no unavoidable and extraordinary circumstances at the destination, Tenant is not entitled to compensation for the days of stay not enjoyed. The same applies if Tenant leaves the Accommodation prematurely.
6.4 Final Cleaning - Having the final cleaning done is required by Owner. The Booking confirmation states whether cleaning costs are included. If this is not the case, the relevant costs are stated, as well as whether these costs must be paid in advance or on arrival.
6.5 Check out - In general, Tenant is expected to leave the Accommodation at 09.00 hours on the day of departure. Tenant must arrange a check-out with Owner/ Manager.
6.6 House rules - Most properties have house rules which you will find in the Property. For all homes, however, the following applies, before departure, as a Tenant, you need to:
A. Leave the accommodation in a decent state, i.e. broom clean.
B. Items present in and around the accommodation (for example garden furniture) must be returned to their original place (as on arrival).
C. Dishes should be cleaned and stored in their designated place.
D. The barbecue or Plancha (outdoor grill) and oven should be cleaned
E. The fridge has to be empty.
F. All garbage must have been taken to the containers.
If Manager discovers that things have not been left behind as they should be, he is entitled to charge extra costs to Tenant and have Villa.nl deduct these from the deposit.
7. Special conditions and instructions
7.1 Fixed and variable costs -
Fixed costs to be paid are indicated in the Booking confirmation. Variable costs that depend on the number of persons and age (linen and tourist tax) are also visible in the Booking confirmation.
7.2 Energy costs
The charges according to consumption as shown in your booking confirmation may be subject to change if there is a significant price increase or decrease. Villa.nl will inform you immediately if this is the case.
a) Normal consumption included - This means that the average energy consumption per week is known and included in your Rental Fee. If you consume more, then the extra consumption will be settled upon departure or deducted from your Security Deposit.
b) Charges according to consumption - Charges according to consumption. - You will be able to pay your energy consumption in cash at the end of your stay, or Villa.nl will settle these costs via your Security Deposit.
c) Charging Electric and Hybrid cars - Only if charging your Hybrid or Electric car is named as an option at the Accommodation booked by Renter, is it allowed to charge your car. If this is not mentioned and Tenant wants to charge his car at the Accommodation, then Tenant must contact Villa.nl in advance.
7.3 Swimming pool
a) Pool security and responsibility during stay
I. Owner is responsible for providing appropriate pool security, according to, in accordance with the legal regulations of France where the Accommodation is located.
II. Children under 14 years of age may only use the pool under adult supervision where it is compulsory that child(ren) use a life jacket. Security should never be seen as a substitute for parental supervision for their children.
III. Homeowner and Villa.nl are not liable for accidents in the swimming pool belonging to Accommodation
IV. Tenant must inspect the functionality of the safety system upon arrival and report any defects to Owner immediately.
V. Accidents in and around the pool are the sole responsibility of Tenant.
b) Swimming pool open | period - At the properties, it is stated from when to when a swimming pool is open. Tenant should check whether the pool is open during his stay. The exact opening period of each pool is known to Villa.nl. Tenant can request this period should it not be mentioned on the website.
c) Heated swimming pool - If the property states that the pool water can be heated, Owner can never be held responsible for the temperature of the water. The achievable number of temperatures that can be reached depends on the weather. Tenant's (temporary) inability to use the pool due to too low water temperature cannot be charged to Owner and Villa.nl.
7.4 Extra beds and/or cots
The Booking confirmation will state whether extra beds and/or cots are available. Tenant should always bring its own bedding for a cot. Please check in advance whether a cot is included in the maximum number of persons allowed, or whether an additional person (child) is allowed to stay in the Accommodation. Cots are generally suitable for children up to 2 years old. Extra beds and cots should always be communicated at the time of Booking and, in some cases, confirmed to the Renter. The Booking Confirmation must contain a note that an extra bed and/or cot has been reserved.
7.5 Pets - Bringing pets to the Accommodation is only permitted if Owner has granted prior permission. If this permission is granted, this will be explicitly stated in the Booking confirmation, as well as the possible surcharge. In all other cases, the bringing of pets is not permitted and a fine of €150.00 per pet per day may be charged afterwards. Furthermore, the Owner reserves the right to demand compliance and/or (additional) compensation of any kind. Tenant shall ensure that pets brought along do not have access to bedrooms, furniture, and swimming pools. Tenant shall ensure that the pet does its needs outside the property's garden.
7.6 Water, Electricity - Neither Villa.nl nor the Owner can be held responsible for any malfunction of water and electricity. Municipal and/or regional authorities and/or companies can, due to various causes and/or failures, decide on temporary disconnection and/or reduction of distribution.
7.7 Internet and Wifi - If the description mentions Internet/Wifi, it does not automatically imply that reception and capacity are of a high level. In France, signal coverage is often unstable. Villa.nl does not guarantee that Wifi/Internet is always available, nor does Villa.nl guarantee speed, stability, compatibility, and security. Internet/Wifi is normally provided for holiday purposes and may therefore be limited. It is generally unsuitable for streaming and business use. Use is at your own risk. Bringing your own internet bundle is the best solution; there is 4G (almost) everywhere. The (temporary) absence or non-functioning of an internet connection/WIFI can therefore not be charged by the lessor nor Villa.nl to the tenant and/or co-traveller(s).
7.8 Occupation of accommodation - If Tenant intends to occupy Accommodation with more than the number of persons indicated by Tenant at the time of Booking, Tenant is obliged to submit a written request to that effect to Villa.nl prior to the rental period. Villa.nl has the right to refuse to do so or to charge an extra fee. Tenant is obligated to occupy the accommodation in accordance with the generally applicable standards. If, without Owner's permission, more people than agreed spend the night in the Villa or camp on the accompanying grounds, Tenant is automatically in default of his obligations under the Agreement and is liable for damages. The damage suffered by Owner because of violation of this provision will be determined in advance at a minimum of €250 per day per person. This provision is a penalty clause in the sense of the law and applies without prejudice to Owner's right to demand dissolution and/or compliance and/or (additional) damages of any kind. Tenant is not permitted to sublet the Accommodation or otherwise give it in use or make it available to Third Parties.
7.9 Age Restriction - For persons under 30 years of age and where the co-occupants of the Accommodation to be rented are also under 30 years of age, it is not allowed to book without the prior consent of Villa. Failure to comply with this rule may result in cancellation of the Booking.
7.10 Smoking - It is not permitted to smoke in the Accommodation. Any ashtrays provided are intended for outdoor use.
7.11 Parties – Events - It is prohibited to hold parties or events in the rented accommodation without Owner's express written permission.
7.12 Music and Sound - It is not permitted to make or play music or make sounds that can be heard outside the boundaries of the rented accommodation. In the case of permission for a party or event, music may be played or played within the framework of the applicable statutory regulations. Tenant is obliged to inform the neighbours, who may be affected by noise, of the upcoming event or party. In the event of a breach of this, we refer you to the article about the deposit, which states that the deposit will be used for any damage suffered due to serious noise nuisance.
7.13 Building activities - The accommodations that are rented are generally private properties of individual Owners and generally located in spacious neighbourhoods. The accommodations are generally not located in holiday parks, because of which it may occasionally happen that unexpected construction work takes place in the vicinity of the accommodation you have rented. These activities may be carried out by house Owners, contractors and/or government institutions, with whom we have no relationship and on whom we cannot exert any influence. The accommodation provider, Booking agent or Owner are therefore excluded from any liability for nuisance caused by construction work not commissioned by the accommodation provider itself.
7.14 Satellite and cable TV - If satellite or cable TV is mentioned in the description, this does not automatically mean that the programmes of your home country can be received. The mostly foreign Owners have decoders that are not always suitable to receive all international programmes.
7.15 Garden and swimming pool - Accommodations with a garden and/or private swimming pool require regular maintenance. As a rule, this is once or twice a week for swimming pools and once a week for the garden. Tenant is obliged to give maintenance people full access if necessary.
7.16 Garden and Pool Installations - Tenant is not permitted to operate the technical installation of the pool, nor, if present, the heat pump, or other heating system of the pool. If there are problems with the pool (e.g. the pool turns green, the purification system or heating system does not work properly), Tenant must immediately inform Owner / Manager of the Accommodation so that damage can be avoided. It is also not allowed to operate the automatic irrigation system of the garden and the lawn robot mower - if any.
8. Complaints and claims
8.1 Reporting on site - A complaint about the Accommodation must always be reported by the Tenant directly to the Landlord/Manager within 24 hours of its observation or occurrence so that the Landlord/Manager is given the opportunity to address the problem. Tenant should always give Landlord the opportunity to do so and allow access to the Accommodation for that purpose. If the complaint is not satisfactorily resolved, the Tenant must immediately inform Villa.nl. Villa.nl will propose a suitable solution, provided this solution is reasonably feasible and does not entail excessive costs. If the Tenant does not immediately inform Villa.nl, the Tenant loses the right to compensation.
8.2 Complaint - If Villa.nl does not offer a suitable solution within a reasonable period, Tenant has the right to file a written complaint within 2 weeks of return. After this period has expired, his/her right to complain expires. This complaint must state all relevant details and be accompanied by evidence in the form of witness statements and/or photographs.
9. Liability Tenant, Landlord and Villa.nl
9.1 During his/her stay in the Accommodation, the Tenant has a general duty of care for the Accommodation and shall conduct himself as a good family man.
9.2 The Tenant shall be liable to the Landlord for any loss and/or damage arising during the Tenancy of the Accommodation by the Landlord as a result of the Tenant's stay, irrespective of whether such loss or damage was caused by acts or omissions of the Tenant, Co-traveller(s) or by Third Parties who are in the Holiday Home through their actions, or by any animal or property in their possession.
9.3. Without prejudice to the provisions of Clauses 9.1 and 9.2, if the Landlord charges the Tenant with any loss, the Tenant may rely on his/her Third Party Liability Insurance as prescribed in Clause 3.8. Such insurance cover and reliance thereon shall not affect the Tenant's liability to the Landlord, and any loss, not or not fully covered by insurance or otherwise, shall remain the responsibility of the Tenant.
9.4 Damage resulting from loss or theft must be recovered by the Renter from the Renter's own travel insurance.
9.5. Subject to the restrictions below, the Landlord shall be liable to the Tenant if the Tenant has suffered pecuniary damage as a result of an attributable failure on the part of the Landlord to comply with the essentials of its obligations under the Contract.
9.6. The Landlord shall not be liable insofar as the Tenant and/or Co-traveller(s) have been able to recover any loss under an insurance policy, such as travel insurance or cancellation insurance.
9.7. The Landlord is not liable for damage and costs that the Tenant and/or Co-traveller(s) may suffer in the exercise of his profession or business, with the exception of, subject to intent or gross negligence of the Landlord.
9.8 In the event of premature departure (without consultation and prior written agreement thereon with the Landlord) from the Holiday Home, the entire Rent shall remain due and shall release the Landlord from any form of compensation.
9.9 All rights stipulated in this clause for the Landlord are to be regarded as a third party clause stipulated for the Landlord which was accepted by the Landlord upon acceptance of the Lease by the Tenant.
9.10 Not as expected - Villa.nl acts as intermediary and advisor. If Tenant with specific wishes or needs has rented Accommodation on the advice of Villa.nl and that Accommodation does not meet the created expectation or promises (see section 2.8 and 2.9), Tenant shall be entitled to compensation.
9.11 Without prejudice to the provisions in the preceding paragraphs of this article 9, the total liability of the lessor and Villa.nl for possible direct or indirect damage suffered by the Tenant and/or Co-traveller(s) as a result of their stay in the Accommodation shall at all times be limited to no more than once the Rental Fee, unless there is intent or gross negligence on the part of the lessor or Villa.nl.
10. Personal data
10.1 Personal Data of Tenant
Villa.nl treats Tenant's data as confidential. They will only be used by Villa.nl and the administrator when necessary for the proper execution of the agreement.
By making a Booking with Villa.nl, you give Villa.nl permission to send you a mail once or twice a year. You can also unsubscribe from this.
11. Regulations regarding passports, visa, health, customs, and foreign currency
Tenant is personally responsible for compliance with the applicable regulations for the countries of entry and departure, as well as health regulations, passport and visa regulations and regulations for the admission of pets. The Embassies/Consulates in the countries visited will also provide information. All penalties incurred by Tenant because of not complying with these regulations, in particular the payment of cancellation charges, shall be borne by the Renter.
12. Forum and choice of law
In deviation from the legal rules for the competence of the civil court, any dispute between the supplier and the client or customer shall be settled by the competent court in the country and region where the supplier has its registered office. Tenant has the right, during a period of one month after the Owner has invoked this provision in writing, to opt for settlement of the dispute by the civil court with authority according to the law or international treaty. The address provided by Tenant may be regarded as correct by the Owner without notice to the contrary. Every agreement between Tenant and Owner is subject to international law.